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General Information

Registration

Registration is located in the South Lobby and will be open during the following hours:

Wednesday, January 18, 2023: 4:00 p.m. – 7:00 p.m.
Thursday, January 19, 2023: 6:00 a.m. – 6:30 p.m.
Friday, January 20, 2023: 6:00 a.m. – 6:30 p.m.
Saturday, January 21, 2023: 6:00 a.m. – 6:30 p.m.
Sunday, January 22, 2023: 6:45 a.m. – 5:00 p.m.
Monday, January 23, 2023: 6:45 a.m. – 5:30 p.m.
Tuesday, January 24, 2023: 7:30 a.m. – 11:30 a.m.

Self-serve registration kiosks are also available in the Hilton San Francisco Union Square lobby, Wednesday through 5:00 p.m. on Sunday.

Maps

View Moscone Center South maps.

Wi-Fi

Sponsored by Fresenius Kabi USA, Inc.
Complimentary internet access is available in most spaces at Moscone Center South.

Network: SCCM2023

Badges

Congress badges are required for entrance to all Congress functions and events, including concurrent educational sessions and Connections Central (Exhibit Hall). To enter a ticketed session or event, you must present your badge. Lost badges may be replaced at the SCCM registration desk, located in the South Lobby. A nominal fee may be charged for replacement badges. SCCM Council members and leaders, Congress Program Planning Committee members, and Congress faculty and moderators are easily identified by the ribbons affixed to their badges.

Hotel Shuttles

Shuttle transportation between hotels in SCCM's room block and Moscone Center South will be available for attendees. 

Shuttle Pick-Up Locations

Hilton San Francisco Union Square
808 Taylor Street
San Francisco, CA 94102
Serving Hilton San Francisco Union Square, Hotel Nikko, and Hilton Parc 55 San Francisco.

Westin St. Francis San Francisco
427 Post Street
San Francisco, CA 94102
Serving Westin St. Francis San Francisco.

Schedule

Wednesday, January 18, 2023
Shuttles will run approximately every 30 mins from 3:30 p.m. to 7:30 p.m.

Thursday, January 19, 2023
Shuttles will run approximately every 30 minutes from 5:00 a.m. to 9:00 a.m. and 5:00 p.m. to 7:30 p.m.

Friday, January 20, 2023
Shuttles will run approximately every 30 minutes from 5:00 a.m. to 9:00 a.m., 10:00 a.m. to 2:00 p.m., and 5:00 p.m. to 7:30 p.m.

Saturday, January 21, 2023
Shuttles will run on a loop from 5:30 a.m. to 7:30 p.m.

Sunday, January 22, 2023
Shuttles will run on a loop from 5:30 a.m. to 6:00 p.m.

Monday, January 23, 2023
Shuttles will run on a loop from 5:30 a.m. to 6:30 p.m.

Tuesday, January 24, 2023
Shuttles will run approximately every 30 mins from 6:30 a.m. to 1:00 p.m.

Congress Digital

Congress attendees gain complimentary access to Congress Digital starting January 21, 2023, for continued learning during and after the live event. Congress Digital contains session recordings and additional opportunities to earn continuing education/accredited continuing education (CE/ACE) credit and maintenance of certification (MOC) points. Content will continue to be added up to 30 days post event. All content will be available by February 24, 2023.

To access Congress Digital, log in to your MySCCM account and navigate to the My Learning tab.

 Important Information
  • If you view a session that does not include all presentations, please check back. All content will be available by February 24, 2023.
  • Learners will not be able to claim CE/ACE credit or MOC points for sessions that do not include all presentations. Please check back to claim credit for these sessions. All content will be available by February 24, 2023.
For those who could not join the in-person experience, Congress Digital can be purchased online.

Continuing Education Information

For information on learning objectives, credit hours, and instructions on how to claim CE/ACE credit and MOC points, visit the CE/ACE Information tile. If you have any questions, please contact SCCM Customer Service by email at support@sccm.org or by phone at +1 847 827-6888.

Time Zone

All Congress sessions and events take place in Pacific Time.

Event Website and App

How do I access the event website?
Navigate to sccm.org/congress2023 to find the event website.

How do I get the Congress event app?
Download the SCCM Events App.
Select the 2023 Congress Event. Log in with your SCCM Customer ID and password.

How do I edit my profile?
On the website:
  • Click your name in the upper right-hand corner and select My Conference Profile. 
On the app:
  • Select the hamburger icon in the upper right corner.
  • Under Your Event, select Edit My Info.
Why can’t others see my profile? Why can’t I directly message others or receive messages?
Update your networking settings to get access to all the networking features. Even when you share your information, your email address, phone number, and direct address will remain hidden to companies and other attendees.

On the website:
  • Click your name in the upper right-hand corner and select My Conference Profile.
  • Click Save and Continue until you reach the Networking tab.
  • Under Your Privacy Options, make sure all three boxes show Yes to take advantage of networking opportunities.
On the app:
  • Select the hamburger icon in the upper right corner.
  • Under Your Event, select Edit My Info.
  • Click Next in the upper right.
  • Make sure both boxes are showing Yes.
How do I message an attendee?
Messaging on the website and app is a great way to connect and network with fellow attendees. Please do not send unsolicited commercial messages.

On the website:
  • Click People in the left-hand navigation menu, then click Attendee List.
  • Find the person you wish to contact and click their name.
  • Their profile will pop up and you can send an email or start a message board with them!
  • Select Email to send a message to their email address.
    Note: This does not share your email address with other attendees unless you share it in your message. The message is sent via the platform to their email. You will not be able to see their email address.
  • Select Message Board to open a chat window.
  • To find your message board chats, on the Attendee List page, click Show only my chats directly below the search bar.
On the app:
  • Select the hamburger icon in the upper right corner.
  • Under Your Event, select People and then Browse App Users.
  • Find the person you wish to contact and click their name.
  • Select Message in the bottom menu.
  • To find your messages, select the hamburger icon in the upper right corner.
  • Under Your Event, select Messages/Alerts.
How do I add a session to My Schedule?
Favorite sessions to build your own schedule and expedite claiming continuing education credit. Favorited sessions will be added to your MySCCM account each day making the process of claiming credit easier and faster.

On the website:
  • In the Full Schedule, click on the star icon to the right of the session so that it turns yellow and will be added to your schedule.
  • Select My Schedule from the left-hand menu to view sessions you favorited.
On the app:
  • Select the Schedule of Events tile.
  • Find and click the session you want to favorite.
  •  Scroll down and click the star icon to the left of the session so that it turns yellow OR click the star button in the bottom navigation so that it turns yellow.
  • To view favorited sessions, select My Schedule from the bottom navigation or select the hamburger icon in the upper right corner and click Your Schedule under Your Event.
What if the app is not showing all content?
The app may take several minutes to load the first time you log in. Periodically while you are using the app, it's suggested to refresh to ensure you have the latest schedule. You can do this by clicking the Refresh button in the bottom right-hand corner on the home screen.

If the app is not showing all content or is unstable:
  • Log out by selecting the hamburger menu in the upper right-hand corner. Select the gear icon at the top left. Scroll down and select Unlink current account from App. This will return you to the container app home screen.
  • Now, select Settings from the bottom menu, click Update Now next to Event List. You will receive a confirmation pop-up.
  • Wait 10 seconds.
  • Click Refresh next to Refresh Events & Collections. You will receive a confirmation pop-up.
  • Click Find Event in the bottom menu. Select the Congress event and log in with your SCCM Customer ID and password.

Connections Central (Exhibit Hall) Hours

Connections Central (Exhibit Hall) is located in Hall AB and will be open during the following hours:

Saturday, January 21, 2023: 8:30 a.m. – 3:45 p.m.
Sunday, January 22, 2023: 8:45 a.m. – 3:30 p.m.
Monday, January 23, 2023: 8:45 a.m. – 1:30 p.m.

Find details on the variety of activities available in Connections Central here.

SCCM Central

SCCM Central, located in Connections Central in Hall AB, presents a whole range of critical care resources in a single, one-stop venue. Check out SCCM products and merchandise, become a member, spin the wheel for prizes, and more!

Select Member Lounge

Sponsored by Immunexpress
SCCM Select members receive exclusive access to this space to network and collaborate with peers. Step into the lounge for coffee, light refreshments, and a small gift. Find a workstation to check email or rest between sessions. To join or upgrade your membership, visit sccm.org/join or stop by the lounge.

The Select Member Lounge is located in the Upper Mezzanine Overlook and will be open during the following hours:

Saturday, January 21, 2023: 8:30 a.m. – 5:00 p.m.
Sunday, January 22, 2023: 8:45 a.m. – 4:00 p.m.
Monday, January 23, 2023: 8:45 a.m. – 4:00 p.m.
Tuesday, January 24, 2023: 7:30 a.m. – 11:00 a.m.

Max’s Cafe

A visionary, inventor, and teacher, Max Harry Weil, MD, PhD, MCCM, served as the first and founding president of SCCM. Dr. Weil was known to gather friends and colleagues to debate the issues of the day. He reveled in sharing ideas, sometimes well into the night. Max’s Cafe serves as a tribute to Dr. Weil’s legacy. The cafe welcomes attendees to share complimentary coffee and conversation and to revel in the connections that Dr. Weil knew were so important to the advancement of critical care.

Visit the main Max’s Cafe or a pop-up cafe during the following hours:

Max’s Cafe - Hall A Foyer
Saturday, January 21, 2023: 8:30 a.m. - 5:00 p.m.
Sunday, January 22, 2023: 8:30 a.m. - 4:00 p.m.
Monday, January 23, 2023: 8:30 a.m. - 4:00 p.m.

Connections Central Pop-Up Max’s Cafe
Saturday, January 21, 2023: 8:30 a.m. - 9:30 a.m. and 2:45 p.m. - 3:45 p.m.
Sunday, January 22, 2023: 8:45 a.m. - 9:45 a.m. and 2:15 p.m. - 3:15 p.m.
Monday, January 23, 2023: 8:45 a.m. - 9:45 a.m.

Select Member Lounge Pop-Up Max’s Cafe - Upper Mezzanine Overlook
Available exclusively for SCCM Select Members. Stop by to join or upgrade.

Saturday, January 21, 2023: 8:30 a.m. - 5:00 p.m.
Sunday, January 22, 2023: 8:45 a.m. - 4:00 p.m.
Monday, January 23, 2023: 8:45 a.m. - 4:00 p.m.
Tuesday, January 24, 2023: 7:30 a.m. - 11 a.m.

(re)Charge Zone

Sponsored by Gilead
Attendees can charge their devices and get tips on recharging themselves. Self-care is critical for clinician well-being! Visit the (re)Charge Zone to relax, learn a few simple yoga moves, get personalized resources to improve well-being, and more.

The (re)Charge Zone is located in the South Lobby and is open during the following hours:

Thursday, January 19, 2023: 6:00 a.m. – 6:30 p.m.
Friday, January 20, 2023: 6:00 a.m. – 6:30 p.m.
Saturday, January 21, 2023: 6:00 a.m. – 6:30 p.m.
Sunday, January 22, 2023: 6:45 a.m. – 5:00 p.m.
Monday, January 23, 2023: 6:45 a.m. – 5:30 p.m.
Tuesday, January 24, 2023: 7:30 a.m. – 12:00 p.m.

SCCM Bookstore

The SCCM bookstore is located in the South Lobby of the convention center. Limited items are also for sale in SCCM Central located in Connections Central (Exhibit Hall) in Hall AB.

Speaker Ready Room

Faculty who wish to review their slides are welcome to come to the Speaker Ready Room located in rooms 104 and 105 at least four hours before their scheduled presentation. The Speaker Ready Room will be open during the following hours:

Wednesday, January 18, 2023: 4:00 p.m. – 7:00 p.m.
Thursday, January 19, 2023: 6:00 a.m. – 6:30 p.m.
Friday, January 20, 2023: 6:00 a.m. – 6:30 p.m.
Saturday, January 21, 2023: 6:00 a.m. – 6:30 p.m.
Sunday, January 22, 2023: 6:45 a.m. – 5:00 p.m.
Monday, January 23, 2023: 6:45 a.m. – 5:30 p.m.
Tuesday, January 24, 2023: 7:30 a.m. – 12:00 p.m.

Session Protocol

To ensure a pleasant meeting environment for all Congress participants, meeting room temperatures are maintained to provide optimal comfort. A light jacket or sweater is recommended. Please note that all guests, including children, must be registered for Congress. Only registered Congress attendees and guests are allowed entrance to Congress sessions and Connections Central (Exhibit Hall). Persons under the age of 18 are not permitted in sessions or Connections Central.

Access/Special Assistance

If you have any special needs or requirements for participation in a Congress activity, please notify an SCCM staff member at the Special Assistance Booth, located in the South Lobby.

Childcare Services

SCCM has secured complimentary childcare services through KiddieCorp. Children aged 6 months to 12 years can attend at the Hilton San Francisco Union Square, on a first come, first-served basis. Space is limited. You can register online here.

Information Desk

Stop by the Information Desk for details on local dining and attractions, to receive technical support, or get answers to other general questions. The Information Desk is located on the second level of Moscone South, outside of room 208.

Coffee/Dining

Concessions will be open throughout the convention center during mealtimes.

First Aid

For immediate first aid assistance, medical services are available in the First Aid Office, located outside of Hall C, across from room 6.

Coat and Luggage Check

Coat and luggage check services are available in the South Lobby during the following hours:

Wednesday, January 18, 2023: 4:00 p.m. – 7:00 p.m.
Thursday, January 19, 2023: 6:00 a.m. – 6:30 p.m.
Friday, January 20, 2023: 6:00 a.m. – 6:30 p.m.
Saturday, January 21, 2023: 6:00 a.m. – 6:30 p.m.
Sunday, January 22, 2023: 6:45 a.m. – 5:00 p.m.
Monday, January 23, 2023: 6:45 a.m. – 5:30 p.m.
Tuesday, January 24, 2023: 7:30 a.m. – 12:00 p.m.

Fees
  • Coat/small handbag - $3.00
  • Luggage/Large Items - $5.00
  • Laptops - $10.00

Lost and Found

The lost and found is located at the Information Desk located outside session room 208.

Lactation Room

Space for nursing or pumping is available in room 10 on the exhibit hall level. The room is accessible to all, but guarded by security personnel. There are multiple private draped off areas for use.

Recording and Photography

Some information presented during educational sessions is unpublished. Please refrain from photographing slides of presenting authors who display the “No Social Media” icon on their materials. Be respectful and do not share information of presenting authors who verbally opt out of social media or who display the “No Social Media” icon on their materials. The “No Social Media” icon looks like this:

No Social Media

No personal photography or recording is allowed in Connections Central at any time.

Notice of Filming and Photography

Please be advised that photography, audio, and video recording may be carried out at Congress by SCCM or its affiliates. By entering the event premises, you consent to interview(s), photography, audio recording, video recording, and its/their release, publication, exhibition, or reproduction to be used for news, webcasts, promotional purposes, telecasts, advertising, inclusion on websites, social media, or any other purpose by SCCM and its affiliates and representatives, in perpetuity, royalty-free, and throughout the universe. If you wish not to agree, please do not enter the event premises. Thank you for your cooperation.